RETURN POLICY

AUTHORIZATION FOR RETURN OR REPLACEMENT
To obtain authorization to return a defective item for credit or replacement, contact our Member Services. If you are online, the quickest way is to contact our Member Services Dept. This “must” be done within 45 days of purchase. Non-defective merchandise returns will incur a 20% restocking fee, and must also be returned within 45 days of purchase.

HOW TO CONTACT OUR MEMBER SERVICES:
If you have online access, the quickest way is to simply email: Orders@AgapeTreasures.Com. If you do not have online access, simply leave a message at: (504) 208-3075 with “complete” order details: your name, address, phone number, order number, date of order and reason you are calling. Your call will be returned within 24 hours.

CONDITIONS:
Non-defective merchandise must meet the following conditions to qualify for return acceptance.

Merchandise must be in its original minimum inner pack quantity.

a. Broken quantity inner packs are not returnable.

b. Sample items are not returnable.

c. Merchandise, merchandise packaging, and inner pack must bear no markings or be otherwise defaced or damaged.

Returns which do not meet the conditions described in this return policy will be returned and shipping cost of return will be charged.

ITEMS WITH GUARANTEES OR WARRANTIES:
If a purchased item includes a product guarantee or warranty, follow the instructions on the guarantee or warranty for repair or replacement.

ITEMS DAMAGED DURING SHIPMENT:
All merchandise damaged during shipment is covered by the shipper. If you receive merchandise damaged during shipping, please contact our Member Services department within 30 days of the date of shipment of your order, and your claim will be processed immediately. NOTE: Established procedures by UPS, U.S. Parcel Post, and trucking lines, must be complied with or they may deny your claim.

International Childrens Medical Foundation

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EMail: Info@AgapeTreasures.Com